Novisurf Terms of Service

Effective Date: April 19, 2026 Last Updated: April 19, 2026


1. Acceptance of Terms

By accessing or using the Novisurf AI Gateway platform, API, dashboard, or any associated services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Novisurf ("we," "us," or "our").


2. Description of Service

Novisurf is an AI gateway platform that provides access to large language models, image generation capabilities, retrieval-augmented generation (RAG) pipelines, and proprietary AI models including unseen-v1. The Service is provided via API and web dashboard to developers and businesses.


3. Account Registration

You must create an account to access the Service. You agree to provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your API keys and account credentials. You must notify us immediately at team@novisurf.top if you suspect unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.


4. Tiers and Usage

4.1 Free Tier

The Free Tier is provided exclusively for testing, evaluation, and development purposes only. Commercial use of the Free Tier is strictly prohibited. This includes but is not limited to:

  • Using the Free Tier to power any production application, product, or service
  • Generating revenue directly or indirectly through Free Tier usage
  • Integrating Free Tier API access into any customer-facing product
  • Reselling, sublicensing, or white-labeling Free Tier access

Users found to be using the Free Tier for commercial purposes will have their accounts suspended without notice. To deploy Novisurf in a production or commercial environment, you must upgrade to a paid plan.

4.2 Paid Tiers

Paid plans are available for production and commercial use. Pricing, rate limits, and feature availability are detailed on our pricing page. We reserve the right to modify pricing with reasonable advance notice.

4.3 Rate Limits

All tiers are subject to rate limits. Attempting to circumvent rate limits through multiple accounts, credential sharing, or any other means is a violation of these Terms.


5. Acceptable Use

You agree not to use the Service to:

  • Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
  • Produce CSAM (child sexual abuse material) or any content that exploits or harms minors
  • Create malware, exploit code, or content designed to compromise systems or networks
  • Violate any applicable law or regulation in your jurisdiction
  • Infringe upon the intellectual property rights of any third party
  • Impersonate any person, entity, or organization
  • Conduct automated scraping or bulk data collection beyond your authorized usage tier
  • Attempt to reverse-engineer, probe, or exploit the underlying models or infrastructure
  • Use the Service to train competing AI models without explicit written permission from Novisurf

6. API Keys and Security

Your API keys are confidential. You must not share, expose, or embed API keys in publicly accessible code repositories, client-side code, or any publicly accessible location. You are fully responsible for all usage and charges incurred under your API keys. Novisurf is not liable for unauthorized usage resulting from your failure to secure your credentials.


7. Intellectual Property

7.1 Your Content

You retain ownership of the prompts and inputs you submit to the Service. By submitting content, you grant Novisurf a limited, non-exclusive license to process that content solely for the purpose of providing the Service.

7.2 Generated Output

You own the output generated through your use of the Service, subject to the limitations of these Terms and any applicable third-party model licenses. Novisurf makes no warranty that generated outputs are free from third-party intellectual property claims.

7.3 Novisurf IP

All rights in the Novisurf platform, API, dashboard, unseen-v1, and related technology remain the exclusive property of Novisurf. Nothing in these Terms grants you any rights in our intellectual property.


8. Data and Privacy

We collect and process data in accordance with our Privacy Policy, available at novisurf.top/privacy. By using the Service, you consent to such processing. We do not sell your personal data or use your inputs to train our models without your explicit consent.


9. Uptime and Availability

We strive for high availability but do not guarantee uninterrupted access to the Service. Scheduled maintenance, third-party infrastructure issues, or events beyond our control may result in downtime. We are not liable for losses resulting from Service unavailability.


10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. NOVISURF DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED OUTPUTS MAY BE INACCURATE, INCOMPLETE, OR INAPPROPRIATE — YOU ARE SOLELY RESPONSIBLE FOR HOW YOU USE THEM.


11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOVISURF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO NOVISURF IN THE 30 DAYS PRECEDING THE CLAIM.


12. Indemnification

You agree to indemnify and hold harmless Novisurf, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.


13. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for violations of these Terms or for any other reason at our sole discretion. Upon termination, all licenses granted to you cease immediately. Provisions that by their nature should survive termination shall do so, including Sections 7, 10, 11, and 12.


14. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice on our platform. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.


15. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through binding arbitration, except where prohibited by law.


16. Contact

For questions about these Terms, contact us at:

Email: team@novisurf.top Website: novisurf.top


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